↗ Device guidance
↗ Contact support
Streaming buffering or freezing?
Check common Wi-Fi, bandwidth and device issues in a practical sequence.
HELP CENTRE
Answers without
the guesswork.
Getting started? Have a question about compatibility, packages or availability? Explore the essentials below.
NEED TO KNOW
Helpful answers, in one place.
Useful answers before you commit.
Our advertised range is over 12,000 live channels. Exact availability, genres and regions should be confirmed before purchasing, as line-ups can change.
IPTV apps are used on many Fire TV, smart TV and Android devices. Specific compatibility depends on the app and service provided. Tell us your device so we can verify suitability.
Trial availability has not been announced. Send an enquiry and ask about any current evaluation options before making a decision.
Our current sale subscription prices are £10 for 1 month (usual £11.50), £20 for 3 months (usual £25), £40 for 6 months (usual £45) and £55 for 12 months (usual £75). See the Packages page and confirm available payment methods and service terms before ordering.
You can send a setup enquiry through our contact page. Please include your device model and what you need help with.
No service should assume every channel is available in every country. Listings, rights, region and service details need to be checked before an order.
Still need help? Ask our team →
LET’S GET YOU CONNECTED
Still have a question?
A quick message with your device type and question helps us understand what you need.
EXPLORE THE NEW KNOWLEDGE BASE
EXPLORE KNOWLEDGE BASE ↗44 guides. Practical answers.
Explore streaming tips, device checks and useful buying advice.
Most-read setup guides
Find the answer before opening a support conversation, or include the article in your message so we know what you have already tried.
Fire TV app not working?
Troubleshoot an app that crashes, fails to start or stops responding.
Confused about the TV guide?
Understand EPG information and the difference between guides and channel feeds.